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6 Tips to Negotiate with Supplier

Audience: New Brands, First Time Sourcing Experience

We get quite a few inquiries from new brands, companies looking to sell on Amazon, or companies looking for products as line extensions to their existing product line. While there are a list of things to watch out for, we’ve come up with some basics to cut costs with suppliers.

Shop Around

These days you wouldn’t walk into a car dealership and just buy the first car that seems nice. Shop the market. If you are using a platform like Alibaba, find multiple manufacturers that can serve your needs. Not only does quality vary between manufacturers, you can use the quotes to negotiate your prices. You’ll want to make sure you’ve outlined all your specifications for the item you are looking for to make sure all the details are comparable.

Order Frequently

Your business understands the value of repeat customers. For manufacturers, it’s even more important because of the setup required to get all your specific details takes time. Placing multiple orders throughout the year shows them your business is consistent and they can count on you for consistent orders. You can use this as a negotiating token after you’ve started this trend.

Build a Relationship

Not all manufacturers will cut there costs right away, especially if you are bordering on their Minimum Order Quantity (MOQ). Think of a friendship with another person. You’re more likely to do a favor or help out a friend when you’ve spent some time together or gone through experiences together. This is no different. A supplier or manufacturer needs to get to know things like, how big are your orders, how fast do you pay, etc. As your sourced products start selling, you’ll be in a better position to negotiate.

Pay Early

For new brands, this is sometimes difficult to manage when cash flow is limited. Paying for products before the very end of your terms limit will give you more negotiating leverage. Some domestic small businesses will offer a percentage discount for early payment. The old saying Cash is King is the reality.

Order Higher Volume

There are always price breaks for larger quantities. For manufacturers, it takes time to switch their manufacturing operation from one customer’s product to the next. Every minute their machines are down for a new customer, they could be running for a customer with a larger run. Machine time is money, therefore your larger run will cut their costs and those costs can be shared with you.

Guarantee Orders

Predicting sales is tough, but one your product gets going you’ll have an idea what kind of volumes you are selling. A manufacturer loves repeat predictable business. From the comment above, if manufacturing equipment isn’t busy, the company doesn’t make money. Their company’s scheduling wants to be able to organize work most efficiently. Not only will this help your inventory control of your business, you can use this as leverage for negotiating price if you seem as you’re delivering your promise.

 

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Amazon Seller’s – Review Policy

Whether it be checking reviews on Yelp before a nice date or glancing at the number of reviews and stars a product has on Amazon before making the purchase, online reviews are critical in e-commerce purchasing decisions. Successful Amazon listings are typically those that have stellar 4.5 to 5 star reviews and lots of them.

If you are currently or and contemplating opening an Amazon Seller account to sell your products on Amazon, there are many ways to get reviews on Amazon. A successful Amazon listing will absolutely need this component. While we always urge our clients to be creative with this, some caution should be taken to avoid issues with Amazon’s Review Policy. A seller cannot directly incentivize a customer to leave a review in exchange for something such as discounts, free product, etc.

Below is Amazon’s reminder of banned actions:

  • A seller posts a review of their own product or their competitor’s product.
  • A seller offers a third party a financial reward, discount, free products, or other compensation in exchange for a review on their product or their competitor’s product. This includes using services that sell customer reviews, websites, or social media groups.
  • A seller offers to provide a refund or reimbursement after the buyer writes a review (including reimbursement via a non-Amazon payment method). This could be done via buyer-seller messaging on Amazon or directly contacting customers or using 3rd party services, websites, or social media groups.
  • A seller uses a third-party service that offers free or discounted products tied to a review (for example, a review club that requires customers to register their Amazon public profile so that sellers can monitor their reviews).
  • A family member or employee of the seller posts a review of the seller’s product or a competitor’s product.
  • A seller asks a reviewer to change or remove their review. They might also offer a refund or other compensation to a reviewer in exchange for doing so.
  • A seller diverts negative reviews to be sent to them or to a different feedback mechanism while positive reviews are sent to Amazon.
  • A seller creates a variation relationship between products with the aim of manipulating reviews and boosting a product’s star rating via review aggregation.
  • A seller inserts a request for a positive Amazon review or an incentive in exchange for a review into product packaging or shipping box.
  • A seller uses a customer account to write or change a review on his or his competitor’s product.

While this does ban those quick and dirty tricks to jump your product listing to the top of the category, there are many creative marketing campaigns that are very successful to generate Amazon reviews quickly.

Get our Help

If you are interested in some of our marketing review strategies, contact us at info@talaragroup.com with the e-mail title “RE: Amazon Reviews” and we’ll send you Talara’s Top 10 Review Strategies for Amazon FBA.

 

Reference: https://sellercentral.amazon.com/gp/help/help.html?itemID=GYRKB5RU3FS5TURN&

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